Privacy Policy

Golden Dew Introduction:

This privacy policy describes how the tea trading website collects, uses, and protects the personal information of its visitors, customers, and users.

We respect your privacy and are committed to protecting your personal information. By using this website, you agree to the terms of this policy.

Information Collected:

We collect the following types of personal information from our users:

Information provided by the user: We may collect personal information such as name, email address, phone number, and address when users create an account, place an order, or sign up for our newsletter.
Information collected automatically: We may collect information about users' browsing history, IP address, browser type, and device type. We may use cookies, web beacons, and other tracking technologies to collect this information.

Use of Information:

We use the personal information we collect for the following purposes:

To process orders: We use users' personal information to process and fulfill orders, including sending confirmation emails, shipping products, and processing payments.
To communicate with users: We may use users' personal information to respond to inquiries, provide customer service, and send promotional emails.
To improve our website: We may use users' browsing history and other information to improve our website's functionality, user experience, and content.
To comply with legal requirements: We may disclose personal information if required by law or in response to a court order or other legal process.

Sharing of Information:

We do not sell or rent users' personal information to third parties.

We may share personal information with third-party service providers who assist us with website hosting, payment processing, and shipping.

These service providers have access to personal information needed to perform their functions but may not use it for other purposes.

We may also share aggregated, non-personally identifiable information with third parties, such as advertisers, for marketing and analytics purposes.

Security:

We take reasonable measures to protect users' personal information from unauthorized access, disclosure, alteration, and destruction.

We use SSL encryption to protect sensitive information transmitted online, and we restrict access to personal information to employees who need it to perform their jobs.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of users' personal information.

Data Retention:

We retain users' personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

We may retain backup copies of personal information for a limited period of time in case of system failures or other issues.

Changes to this Policy:

We reserve the right to modify or update this privacy policy at any time. We will notify users of any material changes by posting the updated policy on our website and updating the "last updated" date at the top of this policy.

If you have any questions or concerns about our privacy policy or our use of your personal information, please contact us at .